Address
BHub, 5th Floor, Maurya Lok Complex, New Dak Bunglow Rd, , Patna, Bihar 800001
Work Hours
Monday to Friday: 9AM - 5PM
Weekend: 11AM - 3PM
Effective date: October 04, 2025
Prepared for: Team FDPzone (an initiative of Scrollwell / Scrollwell EduTech LLP)
Contact: info@fdpzone.com
1. Introduction
This Privacy Policy explains how FDPzone (“FDPzone” / “we” / “us” / “our”) collects, uses, stores, discloses and protects information collected through our website, newsletters, mobile apps, social media channels, events, partner pages and other interactions (collectively, the “Services”). It also explains your rights and choices regarding your personal information.
By using our Services, you agree to the terms of this Privacy Policy.
2. Who we are (Data Controller)
Data controller: FDPzone (an initiative of Scrollwell / Scrollwell EduTech LLP)
Contact email: info@fdpzone.com
Where required by law, we will identify the local legal entity that acts as the controller of your personal data in communications and contractual documents.
3. Scope and application
This Policy applies to all personal information collected by FDPzone as part of operating the Services. It does not apply to information collected by third parties that we do not control (for example, websites linked from our Services).
We may provide supplemental notices or consent forms for specific products or features.
4. Definitions
Personal information / personal data:
Any information relating to an identified or identifiable person.
Processing:
Any operation performed on personal data (collecting, storing, using, disclosing, deleting, etc.).
Controller:
The entity that determines the purposes and means of processing personal data.
Processor:
An entity that processes personal data on behalf of the controller.
5. Information we collect
a. Information you give us
We collect information you provide directly when you use our Services, including but not limited to:
Account information:
Name, email address, phone number, password and profile details.
Application data:
Resumes, CVs, cover letters, education history, professional details, portfolios and other documents submitted for faculty development programs, events, certifications or opportunities.
Payment & billing information:
Where applicable, billing address and payment transaction metadata (we do not store full payment card numbers; payment is processed by third-party payment providers).
Communications:
Messages, support requests, feedback, survey responses, and any content you post or submit.
User-generated content:
Materials you upload such as research articles, academic resources, presentations, or media for publishing or competitions (subject to contributor agreements).
b. Information we collect automatically
When you access or use our Services we automatically collect technical and usage information, including:
Device & connection information:
Device type, browser type and version, operating system, device identifiers, mobile network information.
Usage information:
Pages visited, time spent on pages, clickstream data, search queries, features used and other activity within the Services.
Log data:
IP address, access times, referring or exit pages and URLs, and error logs.
Location data:
Coarse geolocation (city or country derived from IP). Exact GPS location is collected only where you expressly provide it and only with your consent.
c. Information from third parties
We may receive information about you from third parties including:
Service providers: identity verification, payment processors, hosting services.
Partner institutions and organizations: when you register for FDP programs through partner universities or training organizations.
Public sources: publicly available information such as professional profiles or institutional directories.
d. Aggregated / de-identified information
We may aggregate or de-identify information so it can no longer be associated with an individual. Aggregated information is not personal data and may be used for analytics, research, product improvement and reporting.
6. How we use your information (purposes)
We use personal data for the following purposes:
Provide and operate Services:
Create and manage accounts, enable FDP registrations, certifications, academic programs, publish content and process transactions.
Communication:
Respond to inquiries and provide customer support, notifications, updates, security alerts and administrative messages.
Personalization:
Tailor content, program recommendations and communications based on your profile and activity.
Analytics & product improvement:
Monitor, analyze and improve the platform, features and user experience.
Marketing & engagement:
Send promotional messages, newsletters, event invitations and surveys where permitted.
Compliance & legal:
Comply with laws, prevent fraud, enforce Terms of Use and protect the rights and safety of users.
Verification:
Verify academic credentials or professional qualifications where required for certification programs.
7. Lawful bases for processing
Where applicable, we rely on one or more of the following legal bases:
Consent – when you provide consent for specific uses.
Contract performance – to provide services you request.
Legal obligation – to comply with applicable laws.
Legitimate interests – product improvement, fraud prevention, security and marketing.
If you are an EU or UK resident, additional information about legal bases may be provided.
8. Sharing and disclosure of information
We do not sell personal data.
We may share information in the following circumstances:
a. Service providers
Trusted third-party vendors such as hosting providers, analytics tools, email delivery systems and payment processors.
b. Legal requirements
If required by law or to respond to valid legal requests.
c. Business transfers
If FDPzone is involved in a merger, acquisition or asset sale.
d. Public information
Content posted publicly may be visible to other users and indexed by search engines.
9. International data transfers
FDPzone may process personal data in countries outside your country of residence. Where required, appropriate safeguards such as contractual protections or approved transfer mechanisms will be used.
10. Cookies and tracking technologies
We use cookies and similar technologies including:
Essential cookies – login and security functionality
Analytics cookies – usage statistics
Functional cookies – remembering preferences
Advertising cookies – interest-based advertising where applicable
You may control cookies through your browser settings.
11. Marketing communications and choices
You may receive newsletters, program alerts, event invitations and updates.
You can unsubscribe anytime by clicking the unsubscribe link in emails or contacting info@fdpzone.com.
Service-related communications cannot be disabled.
12. Data security
We implement technical and organizational safeguards including:
• Encryption (HTTPS/TLS)
• Secure servers and firewalls
• Access control policies
• Security monitoring and logging
• Vendor security agreements
Despite these measures, no system is completely secure.
If you suspect unauthorized access, contact info@fdpzone.com immediately.
13. Data retention
We retain personal data only as long as necessary.
Typical retention periods include:
Account data: account lifetime + up to 2 years after deletion
Program registrations: up to 2 years
Billing records: up to 7 years
Support records: 2–5 years
Analytics data: retained in anonymized form indefinitely
14. Your rights
Depending on applicable law, you may have the right to:
• Access your personal data
• Correct inaccurate information
• Request deletion
• Restrict processing
• Request data portability
• Object to marketing communications
• Withdraw consent
Requests can be sent to info@fdpzone.com.
15. Children and age-restricted services
Our Services are not directed to children under 13 years (or the minimum age in your jurisdiction). If we learn we have collected data from a child without consent, we will delete it.
16. Professional programs and academic participation
When you register for FDP programs, workshops or certifications, we may process your academic and professional details to manage registrations, issue certificates and verify participation.
17. Links to third-party sites
Our Services may include links to third-party websites or embedded content. Their privacy policies apply separately.
18. Data breaches
In the event of a data breach that affects your personal data, we will follow applicable legal notification requirements.
19. Privacy by design
We follow privacy-by-design and privacy-by-default principles when building and improving our platform.
20. Vendor and partner obligations
All vendors and partners who process personal data on behalf of FDPzone must follow contractual security and confidentiality requirements.
21. Changes to this policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
22. Contact us
For questions or requests regarding this Privacy Policy:
Email: info@fdpzone.com
Organization: FDPzone
(an initiative of Scrollwell / Scrollwell EduTech LLP)